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About Us

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  • Chicago 12, Melborne City, USA
  • (111) 111-111-1111
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  • Week Days: 09.00 to 18.00 Sunday: Closed
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  • IT Asset Management

IT Asset Management

Integrate IT and OT with real-time tracking and analytics for operational excellence.

Streamline IT Asset Management Today

IBM Maximo IT combines IT asset management (ITAM) and IT service management (ITSM) in one platform, enabling real-time asset tracking and analytics. It enhances operational efficiency, reduces costs, and extends asset lifecycles with self-service, automation, and integrated workflows for a seamless user experience.

Optimize IT/OT workflows, enhance user experience, and strengthen operational efficiency with advanced tools.

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Strengthen Critical Environments

  • toptech Integrate workflows across teams, employees, and customers for a seamless service experience.
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Increase System Defense

  • toptech Embed robust security processes to ensure rapid recovery and system resilience in day-to-day operations.
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Improve Self-Service

  • toptech Enable users to resolve issues with self-service tools and live agent chat for faster solutions.
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Enhance Customer Satisfaction

  • toptech Deliver prompt and reliable service to meet and exceed customer expectation.
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Accelerate First Call Resolutions

  • toptech Equip service agents with detailed troubleshooting guides, tickets, and automation scripts for faster resolutions.

Real-World Applications of IT Asset Management

Explore how businesses leverage IBM Maximo IT to transform operations and user experiences.

Enhancing IT Support for Banking

Problem: High-resolution times and customer dissatisfaction due to disconnected IT systems and processes.
Solution: IBM Maximo unified ITSM and ITAM, enabling seamless asset tracking and support workflows.
Outcome: Reduced ticket resolution time by 40% and improved customer satisfaction scores significantly.

Managing Emergency Dispatch Effectively

Problem: Disjointed IT and operational technology workflows led to delays in asset maintenance and troubleshooting.
Solution: IBM Maximo integrated IT/OT workflows, enabling real-time analytics and process automation.
Outcome: Improved collaboration, reduced downtime by 30%, and enhanced production efficiency.